Work Items Help
GitHub issues auto-created by agent rules, status tracking, and Copilot task assignments.
Auto-Created Issues
Work items are GitHub issues created automatically when an agent rule fires. Each item links to the original GitHub issue.
Filter & Browse
Filter by service, agent rule, action type (issue or issue + Copilot), status (open/closed), and date range.
Copilot Tasks
When action type is Issue + Copilot, the agent also assigns the issue to GitHub Copilot for automated resolution.
| Control | Description |
|---|---|
| Service | Filter to work items created for a specific service. |
| Agent Rule | Filter to work items created by a specific agent rule. |
| Action Type | Issue only — creates a GitHub issue. Issue + Copilot — creates an issue and assigns it to Copilot for automated fix. |
| Status | Open or Closed GitHub issue state. |
| From / To | Date range for when the work item was created. |
Work items are created when a configured agent rule detects a matching condition (for example, a spike in error rate or a new error pattern).
- Configure agent rules on the Agent Settings page.
- Each rule specifies the trigger condition, target GitHub repository, and action type.
- A cooldown period prevents duplicate issues from being created for the same event.
- Agent Settings — create and manage agent rules that trigger work item creation.
- AI Transparency — audit all AI and agent calls that led to work item creation.